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Privacy Policy

Last updated January 12, 2026

Data we collect

We collect account information (name, work email, company), workspace content you choose to connect, and usage data needed to operate and improve the service.

How we use data

  • To provide, secure and support the service.
  • To bill you and communicate about your account.
  • To improve product quality using aggregated, de-identified metrics.

We never use your workspace content to train shared models.

Sub-processors

We use a small number of vetted sub-processors for hosting, email delivery and payments. The full list is available on request.

Retention

Workspace content is retained while your account is active and deleted within 30 days of account closure, unless a longer period is required by law.

Security

Data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are SOC 2 Type II audited and run regular third-party penetration tests.

Your rights

You can access, export, correct or delete your data at any time from your workspace settings or by contacting hello@vektra.ai.

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