Helpbase
Helpdesk · Built by Vektra · Free on all plans
- Refund request #4821Handled by Nova● Resolved
- Invoice missing for MarchHandled by Nova● Resolved
- Upgrade to Scale planHandled by Atlas● Needs approval
- Password reset loopHandled by Nova● Resolved
- Bulk export for auditHandled by Vega● Running
Resolved today
1,284
+18% vs. yesterday
Median response
9s
Resolve Helpbase tickets automatically
Connect Helpbase and your agents can read every ticket, look up the customer in your other tools, reply in your brand voice and close the loop — while your team focuses on the conversations that need a human.
What your agent can do
Read tickets
Full conversation history, tags, custom fields and attachments.
Reply & close
Draft or send replies in your brand voice, then set status.
Triage
Route, tag and prioritise every new ticket in under a second.
Macros
Trigger your existing macros as agent tools.
Set up in 2 minutes
- 1Open Settings → Integrations in your workspace.
- 2Click Connect Helpbase and sign in with an admin account.
- 3Choose which inboxes the agent can read and reply to.
- 4Pick an agent, set approval rules and turn it on.
14-day free trial · No credit card
Give your team its first AI coworker today.
Set up your first agent in under 10 minutes. Join 4,000+ teams automating the work nobody wants to do.